Our ethos is to ensure our customers have a solution that meets their needs, is effective, efficient and ‘always working’.
No hassle process. Alpha Communications will undertake to project manage the installation and coordinate with all parties involved, including the network provider, so that the change over is achieved with minimum disruption.
Minimising costly downtime. To counter this we liaise with the business and offer pre-programming of their system to enable as smooth a transition as practicable.
Piece of mind. We’re an approved installer of Category 5e Data and Networking Structured Cable.
As a leading supplier Alpha Communications stocks all major parts and response time to any serious breakdown is a maximum of 4 hours with repair affected within 6 hours.
We will also act as coordinator and will manage the entire project including liaising with BT, or other network providers, at installation and with any subsequent faults that may develop.
Our Support Cover is attractively priced for the level of support and includes any items we provide.
Alpha Communications is interested in developing relationships with clients that go beyond merely being concerned with ‘selling’ telecommunications.
As part of that ongoing commitment to clients we offer regular free training at our training suite in Comber.
All businesses who have current Support Cover with Alpha will qualify for free training.